- Legal
Terms and Conditions
- Last updated: 28/06/2026
These terms govern your access to mathewmurray.com.au and any orders for our saddles, bridles, tack and custom commissions. Please read them carefully — placing an order means you accept them.
This page is maintained by Mathew Murray Saddlery to answer common questions about trading with us. It is not legal advice. Items in square brackets are placeholders that the business owner will confirm before publishing.
Who we are
01
In these terms, “we”, “us” and “our” refer to [Registered legal entity name] trading as Mathew Murray Saddlery (ABN [INSERT ABN]), of [INSERT registered address], Australia. “You” means the person visiting our site or placing an order.
Using this website
02
You may browse, share and purchase from this site for personal, non-commercial use. You agree not to copy product photography, workshop imagery or written content for resale or republishing without our written permission. All trade marks, logos and saddle-tree designs remain our property.
Products & availability
03
Every saddle, bridle and accessory shown on this site is handmade. Colours, tooling and grain will vary between hides — the photographs are representative, not identical to the piece you receive. We may withdraw or change a product at any time before you place an order.
Pricing & GST
04
Prices are listed in Australian dollars and [include / exclude] GST. Shipping is calculated at checkout. We do our best to keep pricing accurate, but if a clear error is published we may cancel the affected order and refund you in full.
Orders & acceptance
05
Your order is an offer to buy. A contract is formed when we send a written order confirmation. We may decline an order — for example if a piece has already sold, payment cannot be verified, or we cannot ship to your address.
Custom saddles & deposits
06
Custom commissions begin with a written quote and a [INSERT %] non-refundable deposit to secure a build slot. Final payment is due before the finished saddle leaves the workshop. Indicative lead times are [INSERT weeks] from deposit; we will keep you updated if timber, hide or hardware supply shifts the schedule.
Payment
07
We accept [INSERT accepted methods — e.g. Visa, Mastercard, Amex, Apple Pay, bank transfer]. Payments are processed by [INSERT payment processor, e.g. Stripe / PayPal]; we do not store full card details on our servers.
Shipping & delivery
08
We accept [INSERT accepted methods — e.g. Visa, Mastercard, Amex, Apple Pay, bank transfer]. Payments are processed by [INSERT payment processor, e.g. Stripe / PayPal]; we do not store full card details on our servers.
Warranty & workmanship
09
Every Mathew Murray saddle is covered by a [INSERT period] workmanship warranty against defects in materials and assembly under normal use. Fair wear, accident damage, modifications by third parties and misuse are not covered. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Limitation of liability
10
To the extent permitted by law, our liability for any claim relating to a product is limited, at our option, to repairing the item, replacing it, or refunding the price you paid. We are not liable for indirect or consequential loss.
Governing law
11
These terms are governed by the laws of New South Wales, Australia. Any dispute will be handled by the courts of that jurisdiction.
Contact
12
Questions about these terms? Email [INSERT EMAIL] or call [INSERT PHONE].
